Privacy Policy
GLOBAL WATERS (“we”) treats the protection of your personal information as a core responsibility and handles it according to the policy below.
1. Information we collect
We may collect the following information when you contact us, book a trial lesson, request materials, or apply for one of our programs.
- Name and phonetic reading
- Email address
- Telephone number
- Preferred school and the content of your enquiry
2. How we use it
We use personal information only for the purposes below.
- Responding to enquiries and trial lesson requests, and contacting you about them
- Providing information about lessons, study abroad and training programs, and events
- Statistical analysis to improve our services (carried out in a form that does not identify individuals)
3. Sharing with third parties
We do not provide personal information to third parties without your consent, except in the following cases.
- Where required by law
- Where it is necessary to protect a person’s life, body or property and obtaining consent is difficult
- Where we outsource work to the extent necessary to achieve the stated purposes (in which case we supervise the contractor appropriately)
4. Security measures
We take necessary and appropriate measures to prevent the leakage, loss or damage of personal information and to keep it secure.
5. Requests for disclosure, correction or deletion
If you request disclosure, correction, addition, deletion or suspension of use of your personal information, we will verify your identity and respond promptly in accordance with the law. Please use the contact details below.
6. Use of cookies
This website may use cookies to understand how the site is used and to improve our services. You can disable cookies in your browser settings.
7. Changes to this policy
We may revise this policy in response to changes in the law or in our services. Revisions take effect when they are posted on this website.
8. Contact
GLOBAL WATERS
Head Office / Hirakata School: Hayaroku Koen Bldg. 5F, 7-16 Hirakata Motomachi, Hirakata, Osaka
TEL:072-843-3133
Effective 1 September 2026
